Friends of mine ordered catering for a small party and had it delivered. And the outcome of this event has left such a terrible taste in my mouth that I WILL NEVER eat at Moe’s again and I will certainly not recommend their catering. There are other burrito places to get catering from (Qudoba, Chitpole)! First they ordered the steak fajita bar for 10. We got chicken and ground beef. That is a far cry from steak. The grilled green peppers and onions was about enough for 2 people, I have seen more on a fajita platter from Pepe”s. Then they were charged for chips and salsa ($30) which are stated on the website as being included. But this event doesn’t stop there. The delivery person brought along their child. This CHILD set up all of the food. This child got down on the floor and played with the dog and then set up more food. This child decided to eat one of the snacks set out for this holiday party. When my friend called about the unexpected charge the final resolution was to refund the charge for chips and to say “sorry but the food was consumed”. Exactly what should people do at 7 pm on a Saturday with a house full of people and the wrong food? Everyone was to arrive in time to eat at 7 pm. Make them wait because Moe’s screwed up? What an inexcusable response. Yes I realize these are locally owned, but this will really keep us from ever eating at a Moe’s.
I guess I have to comment here and let everyone know that we (Goeff and I) got phone calls from Moe’s. One from teh “general manager” and daughter of owner and owner. They are going to fire people. HEY that isn’t cool. Any way, they are giving us a fajita bar for 10 when ever we’d like. 🙂 We will see what happens.
UPDATE!!! Goeff called yesterday to order our Moe’s fajita bar for 10. They said oh, which one are you wanting to use? He was really confused. I guess I have my own fajita bar for 10. WHOO HOOO!!! I can’t wait.
Hopefully there will be a plesant update after we get our food tonight.